Pat and Ronnie had owned their home for over 20 years, and the vintage was starting to show in their two bathrooms. While the fixtures worked okay, neither Pat nor Ronnie truly enjoyed their shower experience.
“They were 20-year-old standard builder-grade bathrooms,” Pat explains. “They were dated. Everything just needed a redo.”
For a year they explored various solutions, unsure of what exactly they wanted. They even consulted an interior designer, but were disappointed by her recommendations. Pat then saw an ad for the LuxStone® shower. He called the number in the ad and scheduled an in-home design consultation.
The couple was impressed with the in-home experience. “Good presentation, no pressure, explained every detail,” says Pat, who was a Cadillac dealer for 55 years. “Ron and I just fell in love with it immediately. We made a decision on the spot.”
They decided if they were going to remodel one bathroom, they should update their guest bathroom as well. During the consultation, they picked the pieces for both bathroom designs and scheduled the installation.
The KOHLER Authorized Dealer installer arrived early Monday morning and got to work. “You could tell he was a total pro,” Pat says. “He never stopped working.”
He kept Pat and Ronnie updated at each step of the installation process to ensure their satisfaction with the work. When he left at the end of the day, their home was spotless. At the end of the project, Pat deemed it a “perfect job.”
“I had no idea it was going to turn out as well as it did,” he says.